About Us


Hiro Inc. founded in 2001 supplying V.92 56K Modem, Wired and Wireless Networking and Consumer Electronics to various channels providing stable, high quality products.

HiRO - Your Reliable Connection!!


All HiRO's product are Windows 10 8.1 8 7 Compatible

V.92 56K Data Fax USB Modem
H50113 / H50228 (NEW)

Power Point Presenter
H50064 / H50175

LAN
PCI Gigabit
H50015 / H50070

PCIe Gigabit
H50218 / H50219
H50303 / H50304
H50312 / H50313 (Server)

USB 2.0 to Ethernet
H50223 / H50314

USB 3.0 to Gigabit
H50224 / H50315

WLAN
11n USB Wireless Adapter
H50191 300M
H50193 / H50194 150M

11ac USB 3.0 Dual Band Adapter
H50292
H50308 / H50309 (Antenna)

11n 300M PCIe Wireless Adapter
H50296 / H50297
H50298 / H50299
H50300 / H50301
H50310 / H50311

11ac 867M PCIe Wireless Adapter (NEW)
H50319 / H50320
H50321 / H50322
H50323 / H50324
H50325 / H50326

11n 300M Wireless Repeater
H50291


OEM/ODM Product Information

VDSL/DSL2+ Modem series
    * 1 Port USB
    * 4 Port router
    * 4 Port 802.11n 300Mbps Wireless Router
    * VoIP / IAD


Sales Channel
    * OEM/ODM
    * Wholesale/Distributors
    * System Integrators
    * Retailers
    * eTailers


Exhibition
    * Global Sources Electronics
    * Computex Taipei
    * CeBIT
    * CES


Competitiveness
    * Extensive knowledge of Product Segment in the Market
    * Competitive Marketing Management Capacity
    * Time to Market with Competent Management
    * Experienced R&D Team and Skills
 

With millions of products sold since 2001, we'll endeavor ourselves to serve you as we always were and we never stop thinking how we could serve you better.


HiRO - Your Reliable Connection!!

Thank you for purchasing from us. All orders will be process within 24-48 hrs once your payment is received. If you have arranged payment but has not yet received update shipment status, pls email to service@hiroinc.com.  We make every effort to meet your expectation quality products, accurate descriptions, reliable shipping and outstanding customer service. If you should experience a problem, question or concern, please contact us immediately.

Warranty Policy:

Please contact your reseller within 30 days of original invoice date for refund or replacement.  Beyond 30 days, please contact Hiro Inc. within one year of original invoice date for a replacement. Should an item require repair or replacement after a year, please contact Hiro Inc. for information regarding parts availability and cost. Physically damaged items cannot be returned.

    * This product carries an 1yr limited warranty for replacement
    * Before sending back the merchandise, please contact our customer service for validation
    * Any returned merchandise, unless instructed otherwise, must be in its original package & processed via shipping service with tracking number
    * Should a product prove to be defective during the warranty period, we will repair / replace with an identical or similar product
    * Replacement Product may include new, remanufactured, or refurbished products and parts. Repairs and replacement have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original 1 year warranty, depending upon which is longer.

o   RMA# is valid for 30 days from RMA issued date.
§  RMA# must be written on the outside packaging in order to avoid delays in processing.
§  Automated email notifications are sent when your RMA has shipped. Please be sure to check spam folders or filters.
§  Replacement units may be recertified and/or remanufactured. Any replacement will inherit the warranty of your original product and does not extend or alter your original manufacturer warranty term.
§  Hiro Inc. provides warranty repair service. Please contact place of purchase for credit, refunds, upgrades / model changes, or new retail box replacement. Hiro Inc. does not provide these services under any circumstances.
 
 
o   Physical damage is not covered under your manufacturer’s warranty and automatically VOIDS your product’s warranty.
§  Damage can include any shape or form of corner, edge damage, or markings with pens and markers
§  Broken traces or burns due to improper installation or removal of other components
§  Shipping Damage due to improper packaging
 
o   For Out of Warranty and/or Physical Damage service a representative will contact you with the cost of repair.
 
o   Packaging / Shipping Information:
§  Recommend 2 inches of padding around product itself (example: popcorn, bubble wrap, foam)
§  Recommend using a courier that provides tracking such as FedEx, DHL, UPS (but not required)
§  Must be packaged in a box and all envelopes will be rejected
§  Hiro Inc. will provide shipping for replacement back to customer upon receiving defective unit from customer, standard return ship method is via USPS.

If you want to make payment, go to https://paypal.me/hiroinc, type in the amount, and send the money.

Copyright (C) 2017 Hiro Inc. All Rights Reserved.
All company and/or product names may be trade names, trademarks and/or registered trademarks of the respective owners with which they are associated.
Features, pricing, availability, and specifications are subject to change without notice.


Hiro Inc.
Add: 13617 12th St. Unit C, Chino, CA 91710
Tel: +1 9099021785, Fax: +1 9099021787

Tech Support: +1 9095958086
mailto: service@hiroinc.com

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