Printer Friendly Tell a Friend

How to use fax software and PhoneTray at the same time

https://support.phonetray.com/hc/en-us/articles/115010433728

By default PhoneTray uses your USB modem in exclusive mode and other programs cannot access the modem. If you need to share your USB modem with other programs, for example, Windows Fax or other fax software, you need to enable modem sharing on the Settings - Lines screen. To access the Settings - Lines screen, click Settings on the left navigation panel and then click the Lines button.

To enable modem sharing, on the Settings - Lines screen select Advanced tab for Line 1 or Line 2 and then check the "Enable TAPI mode" checkbox:

Lines Settings - Advanced tab: Enable TAPI mode to allow sharing the modem with other programs

 

Warning:

Please note that Caller ID detection could be less reliable in TAPI mode because PhoneTray has to use Unimodem driver for Caller ID in TAPI mode.


Article isn't rated yet. Write a review.


Copyright (C) 2019 Hiro Inc. All Rights Reserved.
All company and/or product names may be trade names, trademarks and/or registered trademarks of the respective owners with which they are associated.
Features, pricing, availability, and specifications are subject to change without notice.


Hiro Inc.
Add: 13617 12th St. Unit C, Chino, CA 91710
Tel: +1 9099021785, Fax: +1 9099021787

Tech Support: +1 9095958086
mailto: service@hiroinc.com

Google+