Navigate to c:\windows\system32 on the computer with the problem and
find the FXST30.dll file. Right click on the file and choose properties.
Go to the security tab and then click on advanced. Click on the
“Change” button next to the owner and change the owner from
“TrustedInstaller” to the administrator account you are using to make
these changes.
Back in Windows explorer rename the file to “FXST30-original.dll”.
Copy FXST30.dll you downloaded and paste it into the system32 folder of
your computer. The file size is different so you could tell whether you have replaced the Win 8 file w/ the Win 7 one or not.
Once the new file is in place, FAX should work normally.
**Pls connect the modem to an USB 2.0 port. (Not USB 3.0 since some
of the USB 3.0 chipsets are not 100% USB 2.0 backward compatible when
using modem)
**Pls shut down the fax service so that the DLL is not in use. The service is called “Fax” located at Task Manager under Services.
1/22/15 Successfully helping customer J'Marinde S. (651) xxx-xxxx getting
Windows Fax and Scan to send and receive fax after replaced the correct
version (Win 8.1 64-bit) of FXST30.dll file to the designated folder C:\Windows\System32\
12/12/14 Successfully helping customer William W. (407) xxx-xxxx getting
Windows Fax and Scan to send and receive fax after replaced the correct
version of FXST30.dll file to the designated folder C:\Windows\System32\
11/20/14 Successfully helping customer Terry B. (513) xxx-xxxx getting
Windows Fax and Scan to send and receive fax after replaced the correct
version of FXST30.dll file to the designated folder C:\Windows\System32\
11/12/14 Successfully helping customer Norman C. (401) xxx-xxxx getting Windows Fax and Scan to send and receive fax after replaced the correct version of FXST30.dll file to the designated folder C:\Windows\System32\
10/28/14 Successfully helping customer Kirit P. (804) xxx-xxxx getting
Windows Fax and Scan to send and receive fax after plugging the H50113
Ext. USB modem directly to the front USB 2.0 port and replaced the
FXST30.dll file into the System32 folder.
