FAQ

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VPI/VCI Configurations for DSL service providers within USA  Rate it

http://www.speedguide.net/read_articles.php?id=2786
http://zoom.custhelp.com/cgi-bin/zoom.cfg/php/enduser/std_adp.php?p_faqid=846

ISP VPI VCI Encapsulation
4DV.Net 0 32 PPPoA VC-MUX
All Tel (1) 0 35 PPPoE LLC
All Tel (2) 0 35 1483 Bridged IP LLC
August.net (1) 0 35 1483 Bridged IP LLC
August.net (2) 8 35 1483 Bridged IP LLC
BellSouth 8 35 PPPoE LLC
CenturyTel (1) 8 35 PPPoE LLC
CenturyTel (2) 8 35 1483 Bridged IP LLC
Coqui.net 0 35 PPPoA LLC
Covad 0 35 PPPoE LLC
Earthlink (1) 0 35 PPPoE LLC
Earthlink (2) 8 35 PPPoE LLC
Earthlink (3) 0 32 PPPoALLC
Embarq 8 35 1483 Bridged IP LLC
GWI 0 35 1483 Bridged IP LLC
QWest (1) 0 32 PPPoALLC
QWest (2) 0 32 PPPoA VC-MUX
QWest (3) 0 32 1483 Bridged IP LLC
SBC (1) 0 35 PPPoE LLC
SBC (2) 0 35 1483 Bridged IP LLC
SBC (3) 8 35 1483 Bridged IP LLC
SouthWestern Bell 0 35 1483 Bridged IP LLC
Sprint (1) 0 35 PPPoALLC
Sprint (2) 8 35 PPPoE LLC
SureWest Communications(1) 0 34 1483 Bridged LLC Snap
SureWest Communications(2) 0 32 PPPoE LLC
SureWest Communications(3) 0 32 PPPoA LLC
Toast.Net 0 35 PPPoE LLC
US West 0 32 PPPoA VC-MUX
Verizon (1) 0 35 PPPoE LLC
Verizon (2) 0 35 1483 Bridged IP LLC
       
 ISP  VPI  VCI  Encapsulation
All Tel (1) 0 35   PPPoE LLC
All Tel (2) 0 35   1483 Bridged IP LLC
AT&T (1) 0 35 PPPoE LLC
AT&T (2) 8 35 1483 Bridged IP LLC
AT&T (3) 0 35 1483 Bridged IP LLC
August.net (1) 8 35   1483 Bridged IP LLC
August.net (2) 0 35   1483 Bridged IP LLC
BellSouth 8 35   PPPoE LLC
Casstle.Net 0 96   1483 Bridged IP LLC
CenturyTel (1) 8 35  PPPoE LLC
CenturyTel (2) 8 35  1483 Bridged IP LLC
Coqui.net 0 35 PPPoA LLC
Covad 0 35  PPPoE LLC
Crocker Communications 0 35 PPPoE LLC
Earthlink (1) 0 35   PPPoE LLC
Earthlink (2) 8 35   PPPoE LLC
Earthlink (3) 8 35  PPPoE VC-MUX
Earthlink (4) 0 32 PPPoA LLC
Eastex 0 100 PPPoA LLC
Embarq 8 35 1483 Bridged IP LLC
4DV.net 0 32 PPPoA VC-MUX
Frontier 0 35 PPPoE LLC
Grande Communications 1 34 PPPoE LLC
GWI 0 35  1483 Bridged IP LLC 
Hotwire 0 35  1483 Bridged IP LLC 
Internet Junction 0 35  1483 Bridged IP LLC 
PVT 0 35  1483 Bridged IP LLC 
Qwest (1) 0 32   PPPoA VC-MUX
Qwest (2) 0 32   PPPoA LLC
Qwest (3) 0 32   PPPoE LLC
Qwest (4) 0 32 1483 Bridged IP LLC
SBC (1) 0 35  PPPoE LLC
SBC (2) 0 35   1483 Bridged IP LLC 
SBC (3) 8 35   1483 Bridged IP LLC 
Socket (1) 8 35 1483 Bridged IP LLC
Socket (2) 0 35 1483 Bridged IP LLC
Socket (3) 0 35 PPPoE LLC
Sonic 0 35 1483 Bridged IP LLC
SouthWestern Bell 0 35 1483 Bridged IP LLC 
Sprint (1) 0 35   PPPoA LLC
Sprint (2) 8 35   PPPoE LLC
SureWest Communications (1) 0 34 1483 Bridged LLC Snap
SureWest Communications (2) 0 32 PPPoE LLC
SureWest Communications (3) 0 32 PPPoA LLC
Toast.Net 0 35 PPPoE LLC
Uniserv 0 33 1483 Bridged IP LLC
US West 0 32 PPPoA VC-MUX
Verizon (1) 0 35   PPPoE LLC
Verizon (2) 0 35   1483 Bridged IP LLC 


General Guideline for HiRO Products  Rate it

My presenter's directional pad and buttons are not working anymore! What should I do?  Rate it


HiRO presenters are working at the frequency of 2.4GHz.  However, there are other devices that work within this frequency as well, such as cellular phone, cordless phone, or even microwave oven.  Therefore, it is possible that the presenter's link with USB transmitter may be interfered by those neighbors.

 

The symptom of broken link between presenter and USB transmitter is that all the buttons & directional pad are not functional.  However, the laser pointer should still work because this feature does not require any communication with USB transmitter.  Therefore, please follow the steps below:

 

(1) Please refer to the following URL to see if the laser pointer is working or not. 

 

How to activate/deactivate the laser pointer

 

If the laser pointer is working, please go to the 2nd step.  Otherwise, please contact us at service@hiroinc.com

 

(2)Please refer to the following URL to re-establish the link:

 

How to re-establsih the link between presenter & USB transmitter

Why does HiRO 802.11n wireless adapter still connect to my wireless N router at only 54Mbps(802.11g mode)?  Rate it


Via 802.11n protocol, Our H50191 is designed to achieve the maximum speed of 300 Mbps, while H50193 & H50194 can get up to 150Mbps. 


Current wireless routers should be designed in “regular” 802.11n mode.  However, please make sure that your 802.11n router is not using the older “draft-N” mode, which sometimes can result in communication problem between wireless network card and router and may result in the connection speed of 54Mbps (802.11g mode).  In addition, due to the router’s MIMO design & the configuration of antenna (it may be running 1x transmit, and 1x receive as there are only 2 antenna shown), it may be more common to see your connection around 150Mbps. 


For either scenario above, you may need to contact your router's manufacturer for more support.


After resolving the issues mentioned above, if the connection speed is still at 54Mbps (802.11g mode), please go into your router setup and change the following security protocols:


1.  Change the security mode from WPA-Personal to WPA- or WPA2-Personal

2.  Change the cipher type from TKIP to TKIP and AES


Save the setup into your router.  You may need to restart the computer afterward.

Windows Fax and Scan shows fax pending, why?  Rate it

If you had installed PhoneTray Pro, pls uninstall it.
The other application will occupied the modem port and in result that the modem can't be used for fax.

Once the application is turned off or removed, the fax will resume.
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Copyright (C) 2019 Hiro Inc. All Rights Reserved.
All company and/or product names may be trade names, trademarks and/or registered trademarks of the respective owners with which they are associated.
Features, pricing, availability, and specifications are subject to change without notice.


Hiro Inc.
Add: 13617 12th St. Unit C, Chino, CA 91710
Tel: +1 9099021785, Fax: +1 9099021787

Tech Support: +1 9095958086
mailto: service@hiroinc.com

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